PRIVACY NOTICE JULY 18, 2018
In accordance with the FEDERAL LAW OF PROTECTION OF PERSONAL DATA IN POSSESSION OF INDIVIDUALS, effective as of July 6, 2011, Travel Passport Latam SC declares that the personal data that you register in www.citypass.mx, for make the announcement of a new car, the quotation of a new car, the quote of an auto insurance, the consultation of news, consultation of services and the reception of newsletters will be treated with foundation in said Law.
So this digital privacy notice will be under the lawfulness, purpose and proportionality that marks the FEDERAL LAW OF PROTECTION OF PERSONAL DATA IN POSSESSION OF INDIVIDUALS.
In addition, Travel Passport Latam SC complies with security measures to protect this information and guarantee the integrity, confidentiality and availability of personal data, which prevent its loss, transmission and unauthorized access.
At Travel Passport Latam SC, we are committed to protecting your privacy by the use and collection of data from the www.citypass.mx site so that by using the services of the Site, you accept the practices of collection and use of information described in this Notice of Privacy.
The collection of personal information will allow us to contact you when necessary, to provide a service or a consultation you have made.
Personal information collected, may include your name, personal or work email, telephone, mobile phone, personal or work address, service information or auto to be published, which will be used for the operation of the Site and to provide queries or services that you have requested or authorized.
We suggest that you periodically review this privacy notice to be informed of how we protect the information you provide to us, your continued use constitutes your acceptance of this notice and any subsequent updates.
More information about our privacy policy: You can consult more information about this privacy policy in PRIVACY POLICY
Privacy policy and use of confidential data
Travel Passport Latam SC (hereinafter, Passport Mexico) recognizes that concerns regarding the privacy of the data are very important to you (hereinafter “User”), so consider your privacy seriously and responsibly, taking the precautions and precautions necessary to keep the information safe and secure, using the most complete and effective information security and information protection mechanisms currently available.
Data collection
In order to ensure that the User obtains the best of services, Passport Mexico collects demographic information, page visits and other information from the User offered voluntarily through forms, communications by e-mail, consultations and registration on the site. Thus, different actions carried out in Passport Mexico (eg, registration, consultations, etc.) may require Users to provide information such as: name and surname, address, telephone number, e-mail address, document number, of credit card and car you own.
This information allows Passport Mexico to contact you with trusted partners such as an automobile dealership, bank or insurance company, with which we feel your request may be satisfied in the best possible way, or with other Users in the case of inquiries about pre-owned cars. Likewise, the information helps Passport Mexico to
(i) feed your statistics table;
(ii) develop new products and services that meet the needs of the Users;
(iii) keep Users up-to-date either by e-mail or by telephone, about products, services and activities that we consider to be of interest to them.
The User can always, at any time, notify their willingness not to receive information about products and services by sending an email to [email protected] or by any other reliable means;
(iv) improve the content of our site. Please note that Passport Mexico does not provide financing, credit, vehicles as well as related services, except those expressly indicated, but Passport Mexico transmits any request for financing, credit, purchase of vehicles or related services to our trusted partners. that is attended.
Passport Mexico receives and automatically registers in its servers the information of the search engine, including IP address, the Passport Mexico information cookies and the pages visited by the User. Passport Mexico uses this information for the following general purposes: to adapt the content that the User sees, to satisfy their requests for products and services, to improve our services, to put it in contact and to provide anonymous reports for internal and external clients.
cookies
The User knows and accepts that Passport Mexico may use a tracking system through the use of cookies. Cookies are small files that are installed on the hard drive, with a limited duration in time to help personalize the services. We also offer certain features that are only available through the use of cookies. We use cookies in addition so that the user does not have to enter their password so frequently during a browsing session, also to post and corroborate the registrations, user activity and other commercial agreements, always aiming at the installation of cookies, the benefit of the user who receives it, and will not be used for other purposes unrelated to Passport Mexico.
It is established that the installation, permanence and existence of the cookies in the User’s computer depends on their exclusive will and can be eliminated from their computer when the User so wishes. To know how to remove cookies from the system it is necessary to check the Help section of the browser.
Third party ads
The third party ads that appear in Passport Mexico are served by (pending e-planning company), a company that provides online marketing solutions. Information about the visits of the User to this site, such as the number of times the User has seen the advertisement (but not his name, address, or other personal information), is used to serve the advertisement.
To measure the effectiveness of the advertisement this company can use cookies or action tags (also known as single pixels gifs, tracking pixels or web beacons). Any information that e-planning collects via cookies and action tags is absolutely anonymous. The cookies or action tags included by third parties are not controlled by Passport Mexico. For more information about e-planning click here (to be defined).
Information shared with third parties
“When you are on our website, you will only share your information with Passport Mexico, unless otherwise specified.”
a.- Passport Mexico Agents Occasionally Passport Mexico may decide to share the User’s personal information with companies that work on behalf of or with Passport Mexico. These companies may use this personal information to assist Passport Mexico in communicating with Users about Passport Mexico offers, or to inform the User about Passport Mexico products and services.
b.- Reliable partners When the User requests our services, we provide their personal information to the selected trusted partners, such as car dealerships, banks and insurance companies, which we believe can provide the product or service corresponding to the request. Any request by a User of any product, service or information constitutes an express authorization for
Passport Mexico provides your personal information to any trusted partner selected at our discretion and for the sole purpose of satisfying the request in a satisfactory manner. For example, if a User makes a query or requests information about an offer of new cars, their personal information will be distributed to the trusted concessionaires to respond to said inquiry or sending information as appropriate.
This is how our trusted partners in fulfilling their mandate can use the User’s personal information to process their order, approve credits, respond to their requests for information or provide additional information about products and services that they believe will best meet the needs of the user. User. While all of our trusted partners require full adherence to our privacy standards, it is very important that the User internalize their privacy policies, as our trusted partners can save and use the User’s information if this one acquires or not its products or uses or not its services.
d.- Legal Requirements Passport Mexico may also disclose the User’s personal information in response to subpoenas or court orders, or legal proceedings, or to establish or exercise our legal rights or defend them against legal claims. We believe it is necessary to share the information to investigate, prevent, or take action with respect to illegal activities, violations of Passport Mexico terms of use, or as otherwise required by law.
How is information protected?
The COMPANY will implement the necessary tools for the protection of user information. The information is secured by a personal identification number, which only the user can access. Once the data is received, we will do everything possible to safeguard your security in our systems.
Minors
Our services are only available for those people who have legal capacity to contract. Therefore, those who do not comply with this condition should refrain from providing personal information to be included in our databases. However, they may do so through or with the consent of the parents or guardians.
Ownership of information
Each time the Passport Mexico database receives information from Users, as described in the “data collection” section, they become a feature of Passport Mexico.
Third party privacy policies
Except for what is expressed in these Privacy Policies, this document only deals with the use and access of the information we collect from the User. If the User discloses or provides personal information to third parties who place him in direct contact with Passport Mexico or other web sites through the Internet, different privacy policies may apply to their use or access to information that the User discloses or provides to they. Since Passport Mexico does not control the privacy policies of third parties, the User will be subject to the privacy policies of those third parties, so we suggest that the User read their privacy policies carefully or ask questions before disclosing their personal information. .
Acceptance and modification of the privacy policy
The User, through the use of the site and providing his / her personal information, accepts the Privacy Policy of Passport Mexico. That is why if the User does not agree with these Policies we request it please refrain from using our site.
Passport Mexico reserves the right to change, modify, add or remove part or all of these Privacy Policies at any time. For this reason we suggest to the User that please read this section frequently to know if there are changes. The changes will be informed to the user in this section informing the date of the last update. Within 5 (five) days following the publication of the modifications introduced, the User must communicate by e-mail by clicking here if he does not accept them; in that case, Passport Mexico will proceed to eliminate all the information related to said User from its databases. Upon expiration of this term, the user will be considered to accept the new policy.
Questions, cancellation, correction and suggestions.
If the User has questions or suggestions, or wishes to cancel or have the opportunity to review or change any information provided to Passport Mexico, please send an email to legal at citypass.mx for your feedback, or you can contact us through the traditional mail to:
Travel Passport Latam SC
Customer service – Privacy Policy
Belgica 503 Colonia Portales Mexico City 03300