Frequently Asked Questions

What is Passport?

A new city passport that lets you know and enjoy the main attractions of the CDMX. For a single price you can visit all the different attractions you want, saving time and money.

Where can I buy it?

In the following link:
https://www.citypassport.mx
or with your favorite travel agency
or just calling us at +52 55 5539-2171

What attractions does it include?

Depending on the pass you acquire you can enjoy the number of attractions, you can go from 6 to 15 attractions.

How is it used?

Select the one that best suits your needs and buy it in the store or with your travel agent, you will receive a PDF with your QR code in your email. You have a full year to activate your passport (first use), just check-in at any of the included attractions. From this moment, you can access the attractions and book the tours included in your pass.

Do you have any additional benefit?

Of course, you save  an average 35% on door fees on each pass.

Do you have payment options?

Yes, credit card or cash and Paypal

Do you have any validity?

Remember that you have a full year to activate your passport (first use), just check-in at any of the included attractions, after this you can
enjoy the attractions with the days established in your pass.

Is this pass intended for the general public?

Of course, anyone can visit and enjoy these attractions, without any problem.

What is the cost to acquire the pass?
Depending on the pass of your preference, the costs range from:

* Basic-Huitzilin …… $ 1360 Mexican Peso
* Silver-Jaguar ……… $ 2580 Mexican Peso
* Gold-Xólotl …………. $ 3860 Mexican Peso
* Premium-Tlatoani … $ 7280 Mexican Peso

What is the cost to acquire the pass?

Depending on the pass of your preference, the costs range from:

Is there a classification in question of passes?
* Basic-Huitzilin
* Silver-Jaguar
* Gold-Xólotl
* Premium-Tlatoani
Is there a classification in question of passes?
* Basic-Huitzilin
* Silver-Jaguar
* Gold-Xólotl
* Premium-Tlatoani
What City would you recommend me?
* Premium-Tlatoani, since it is the one that contains all the attractions that our pass offers, plus two days of Capital Bus
What is Capital Bus?
It is a tourist bus that you can board in its different circuits, for two days in any pass of your preference. Hop-on/hop-off with 3 different routes.. within Mexico City
Do the tours include any type of passenger transportation?
If you acquire our pass the TOURS include the round trip transportation from a meeting point.
Are foods included in any pass?
No Tours include food or drinks.
The City Passport Mexico, which includes me?
Includes Access Fees and Tours specified by each of them in the Ticket options
Do I have to wait in a line to be able to enter my attractions?
With your city pass, you can arrive at the attraction, present your QR code, and without any problems access the attractions without making long lines.
How many days does my pass last?
Depending on which is your preference:

* Basic-Huitzilin …… 3 days
* Silver-Jaguar ……… 5 days
* Gold-Xólotl …………. 5 days
* Premium-Tlatoani … 6 days

Can I visit Chapultepec Castle any day of the week?
From Tuesday to Sunday from 9:00 a.m. to 5:00 p.m. Monday is closed
When visiting the tequila and mezcal museum, do you provide me with a sample?
When visiting the Inbursa aquarium do I have access to the interactive museum and the aquarium?
Yes, you can access the aquarium to the interactive aquarium where you will enjoy a totally playful experience through its rooms, technological, educational and interactive
What is Passport?

A new city passport that lets you know and enjoy the main attractions of the CDMX. For a single price you can visit all the different attractions you want, saving time and money.

Where can I buy it?

In the following link:
https://www.citypassport.mx
or with your favorite travel agency
or just calling us at +52 55 5539-2171

What attractions does it include?

Depending on the pass you acquire you can enjoy the number of attractions, you can go from 6 to 15 attractions.

How is it used?

Select the one that best suits your needs and buy it in the store or with your travel agent, you will receive a PDF with your QR code in your email. You have a full year to activate your passport (first use), just check-in at any of the included attractions. From this moment, you can access the attractions and book the tours included in your pass.

Do you have any additional benefit?

Of course, you save  an average 35% on door fees on each pass.

Do you have payment options?

Yes, credit card or cash and Paypal

Do you have any validity?

Remember that you have a full year to activate your passport (first use), just check-in at any of the included attractions, after this you can
enjoy the attractions with the days established in your pass.

Is this pass intended for the general public?

Of course, anyone can visit and enjoy these attractions, without any problem.

What is the cost to acquire the pass?
Depending on the pass of your preference, the costs range from:

* Basic-Huitzilin …… $ 1360 Mexican Peso
* Silver-Jaguar ……… $ 2580 Mexican Peso
* Gold-Xólotl …………. $ 3860 Mexican Peso
* Premium-Tlatoani … $ 7280 Mexican Peso

What is the cost to acquire the pass?

Depending on the pass of your preference, the costs range from:

Is there a classification in question of passes?
* Basic-Huitzilin
* Silver-Jaguar
* Gold-Xólotl
* Premium-Tlatoani
Is there a classification in question of passes?
* Basic-Huitzilin
* Silver-Jaguar
* Gold-Xólotl
* Premium-Tlatoani
What City would you recommend me?
* Premium-Tlatoani, since it is the one that contains all the attractions that our pass offers, plus two days of Capital Bus
What is Capital Bus?
It is a tourist bus that you can board in its different circuits, for two days in any pass of your preference. Hop-on/hop-off with 3 different routes.. within Mexico City
Do the tours include any type of passenger transportation?
If you acquire our pass the TOURS include the round trip transportation from a meeting point.
Are foods included in any pass?
No Tours include food or drinks.
The City Passport Mexico, which includes me?
Includes Access Fees and Tours specified by each of them in the Ticket options
Do I have to wait in a line to be able to enter my attractions?
With your city pass, you can arrive at the attraction, present your QR code, and without any problems access the attractions without making long lines.
How many days does my pass last?
Depending on which is your preference:

* Basic-Huitzilin …… 3 days
* Silver-Jaguar ……… 5 days
* Gold-Xólotl …………. 5 days
* Premium-Tlatoani … 6 days

Can I visit Chapultepec Castle any day of the week?
From Tuesday to Sunday from 9:00 a.m. to 5:00 p.m. Monday is closed
When visiting the tequila and mezcal museum, do you provide me with a sample?
When visiting the Inbursa aquarium do I have access to the interactive museum and the aquarium?
Yes, you can access the aquarium to the interactive aquarium where you will enjoy a totally playful experience through its rooms, technological, educational and interactive

Passport

What is a City Passport?

A new city passport that lets you know and enjoy the main attractions of the CDMX. For a single price you can visit all the different attractions you want, saving time and money.

Where can I buy it?

In the following link:
https://www.citypassport.mx
or with your favorite travel agency
or just calling us at +52 55 5539-2171

Attractions

Where can I buy it?

In the following link:
https://www.citypassport.mx
or with your favorite travel agency
or just calling us at +52 55 5539-2171

What is a City Passport?

A new city passport that lets you know and enjoy the main attractions of the CDMX. For a single price you can visit all the different attractions you want, saving time and money.

Using your City passport

  1. Plan your visit in advance
  2. Book your tours prior 48 hrs
  3. Use your QR Code in Attractions door
  4. Exchange Latinomerican tower and Inbursa aquarium in our location
  5. Check our recommended day guides

    Now you are prepared to visit Mexico City top attractions, don’t travel again without your City Passport!

FREQUENT ASKED QUESTIONS:

1.- What is a City Passport?

A new city passport that lets you know and enjoy the main attractions of the CDMX. For a single price you can visit all the different attractions you want, saving time and money.

2.- Where can I buy it?

In the following link:
https://www.citypassport.mx
or with your favorite travel agency
or just calling us at +52 55 5539-2171

3.- What attractions does it include?

Depending on the pass you acquire you can enjoy the number of attractions, you can go from 6 to 15 attractions.

4.- How is it used?

Select the one that best suits your needs and buy it in the store or with your travel agent, you will receive a PDF with your QR code in your email. You have a full year to activate your passport (first use), just check-in at any of the included attractions. From this moment, you can access the attractions and book the tours included in your pass.

5.- Do you have any additional benefit?

Of course, you save  an average 35% on door fees on each pass.

6.- Do you have payment options?

Yes, credit card or cash and Paypal

7.- Do you have any validity?

Remember that you have a full year to activate your passport (first use), just check-in at any of the included attractions, after this you can
enjoy the attractions with the days established in your pass.

8.- Is this pass intended for the general public?

Of course, anyone can visit and enjoy these attractions, without any problem.

9.- What is the cost to acquire the pass?

Depending on the pass of your preference, the costs range from:

* Basic-Huitzilin …… $ 1360 Mexican Peso
* Silver-Jaguar ……… $ 2580 Mexican Peso
* Gold-Xólotl …………. $ 3860 Mexican Peso
* Premium-Tlatoani … $ 7280 Mexican Peso

10.- Is there a classification in question of passes?

* Basic-Huitzilin
* Silver-Jaguar
* Gold-Xólotl
* Premium-Tlatoani

11.- What City would you recommend me?

* Premium-Tlatoani, since it is the one that contains all the attractions that our pass offers, plus two days of Capital Bus

12.- What is Capital Bus?

It is a tourist bus that you can board in its different circuits, for two days in any pass of your preference. Hop-on/hop-off with 3 different routes.. within Mexico City

13.- Do the tours include any type of passenger transportation?

If you acquire our pass the TOURS include the round trip transportation from a meeting point.

14.- Are foods included in any pass?

No Tours include food or drinks.

15.- The City Passport Mexico, which includes me?

Includes Access Fees and Tours specified by each of them in the Ticket options

16.- Do I have to wait in a line to be able to enter my attractions?

With your city pass, you can arrive at the attraction, present your QR code, and without any problems access the attractions without making long lines.

17.- How many days does my pass last?

Depending on which is your preference:

* Basic-Huitzilin …… 3 days
* Silver-Jaguar ……… 5 days
* Gold-Xólotl …………. 5 days
* Premium-Tlatoani … 6 days

18.- Can I visit Chapultepec Castle any day of the week?

From Tuesday to Sunday from 9:00 a.m. to 5:00 p.m. Monday is closed

19.-When visiting the tequila and mezcal museum, do you provide me with a sample?

20.- When visiting the Inbursa aquarium do I have access to the interactive museum and the aquarium?

Yes, you can access the aquarium to the interactive aquarium where you will enjoy a totally playful experience through its rooms, technological, educational and interactive

21.- In the kite museum of the child can only access minors, or to acquire my pass I can access?

By acquiring your pass if you wish

22.- What attractions can I visit in the tour, Taxco and Cuernavaca?

Cuernavaca: Visit to the Cathedral, Palacio de Cortés, visit to the monument to Morelos.
Taxco: Visit to the Church of Santa Prisca
Free time to buy crafts made with quality silver.

23.- Can I access the trajineras without any problem with my pass?

With any pass (Xólotl or Tlatoani) that includes this tour, you can access the trajineras and enjoy a walk and free time.

24.- In Six Flags can I enjoy the mechanical games without any mishap?

Of course your city pass gives you the opportunity to enjoy the rides you want, remember that only on Monday does not provide services.

25.- Do all the passes last the same days?

No, according to their classification they last different days.

26.- If the service I am acquiring is not to my liking, is there a mailbox of complaints and suggestions?

You can add your comment on the page, or call the travel agency to answer your complaint.

27.- What does the Wresting Tour include me?

-Bilingual guide
-Round transportation from meeting point.
-Mask and Tequila shot (you must be over 18)
-Explanation of art.
-Entrance to the sand with preferential seats.

28.- Does it include a discount?

When you buy your pass you save 35% on door and online fees and costs rather than buying them as a single item

29.- The Tlatoani (Premium pass) which attractions are the most important?

All since being the best pass we have includes all the attractions, as well as tours, outside the city, without forgetting your two days of capital bus, you can imagine how amazing it is to acquire this pass!

30.- Can I access the pyramids and stay there as long as I want?

After having visited the other attractions that your tour includes, you can visit Teotihuacán, where your guide will explain the history of this majestic place and you will have a free time to enjoy.

  1. What is the difference between the Silver and gold passports in terms of attractions and costs?

The Tour of Xochimilco, coyoacan and Frida Kahlo is included in the Gold also the Six Flags Mexico Theme park, and is just 60 usd more..

32.- Can I visit any attraction the day I want it?

Each attraction has both an entry schedule and the days it can be visited, see https://www.citypass.mx/attractions/, to know more about each attraction.

33.- Are there specified times to visit each attraction?

If you consult, https://www.citypass.mx/attractions/, for more information.

34.- Am I a foreign tourist, I do not speak Spanish, is there any person who guides me in the visit to my attractions?

Of course all the passes that we manage include a guide for, that you enjoy better your stay in the city of Mexico.

35.- Why is it important to visit Teotihuacán?

It is better known as the city of the Gods. “An emblematic space where our ancestors performed sacred rites, with which, and an emblematic show of this place is the spring equinox, when visiting a private professional guide will accompany you on a trip to Through the history of this mystical place that will surprise you, former travelers who came from other cities of their time.

36.- What activities can I do in Taxco?

Taxco: Visit to the Church of Santa Prisca
Free time to buy crafts made with quality silver.
Eat some Pozole (white corn soup)

37.- Do I have to reach a specific point when I want to take the Taxco-Cuernavaca tour?

Meeting point:

  • Behind the Palace of Fine Arts, on Hidalgo Avenue, at 9:00 hrs.
  • Hotel NH Zona Rosa, Liverpool 155. At 8:20 hrs.
  • Esplanade of the National Auditorium on one side of the stone of the Lunario at 7:50 hrs.

38.- Does any transport include me or do I have to buy one other than my pass?

All our tours include round transportation, you just have to get to a specific meeting point according to your tour and pass and you can arrive to a new adventure.

39.- On the tour of Chapultepec Castle, how can I get there walking or do I have another option?

Metro Line 1 (pink) Chapultepec station with direct access to the Chapultepec forest.

Metro Line 7 (orange) Auditorium station: once you have reached the station, you must take a Metrobus and get off at the Gandhi station. Then you must walk to the interior of the Chapultepec forest up to the ramp that goes up to the museum.

40.- Do I have to pay my ticket for both the anthropology museum and the Chapultepec castle?

No, you just have to submit your QR code, and you can enjoy your attractions

41.- Do I have the opportunity to take a tour of the craft market?

Of course in your free time you can do it without any problem.

42.- Why is it so important to visit the blue house of Frida Kahlo?

The house museum of Frida Kahlo, or the “Blue House”, where you will know the intense relationship between Frida, her works and her home, where she was born and also where she died.

Although after marrying Diego Rivera he lived in different places in Mexico City and abroad, he always returned to his old house in Coyoacán.

43.- Can I visit the island of the dolls in Xochimilco?

In the tour, which includes Xochimilco, you can only take a specific tour in the trajineras, where it does not include a visit to the island of the dolls.

44.- Can a bottle of mezcal or tequila be bought at MUTEM?

Yes you can buy any souvenir and taste different samples of this spirited drinks

45.- The only meeting point to visit the MUTEM is the Garibaldi square?

Yes, since it is the place where the museum is located.

Address: Plaza Garibaldi S / N col. Centro México CDMX 06010

46.- What days can I visit this museum?

From Sunday to Wednesday from 11:00 to 22:00 hrs.

Thursday to Saturday: from 11:00 to 00:00 hrs.

47.- What is the PAPALOTE kids Museum?

It is a unique place where children, families and teachers learn to play. Under the emblematic motto “Toco, juego y aprendo”, PAPALOTE KID’S MUSEUM offers visitors significant and memorable learning experiences. With more than 200 exhibitions, PAPALOTE is a magical place where fun and learning never end.

48.- In what happens I can acquire a fight tour?

* Silver, Gold and Premium

 

49.- Can I visit all the circuits offered by Capital Bus?

Of course, remember that in all countries you can use this for two full days.

50.- Can I use the tourist bus every day my pass lasts?

The duration of the bus capital in all the countries is two days.

51.- How long can I use it?

Only two days you want, included in your city passport

52.- Can I get on the tourist bus, with pets?

Not since it is not allowed, only to users.

53.- How can I get to the Latin American tower?

From Subway Line 2 (Blue), station, Fine Arts

Address:

Eje Central Lázaro Cárdenas 2, Centro, 06000 México City, CDMX

54.- What can I know in San Miguel de Allende?

 The symbolic parish of San Miguel Arcángel, the garden, the Temple of San Francisco, the Casa de Allende and the civic square, the handicraft market, where you can buy typical handicrafts, made mainly with papier mâché, metals and blown glass.

Learn more about the history of Mexico; outside the Municipal Palace are the figures of Miguel Ignacio Allende, an important figure during the War of Independence.

You can also go to the viewpoint to take incredible photos of the city.

55.- Do I have time limit to know places on my own?

If you can visit the places you want with a free time on your tour.

56.- What is the Basilica of Guadalupe?

The popularly known as “La Villa”, or the Basilica of Guadalupe, which is the most important religious building in Mexico, and one of the most visited places in the Catholic world. This temple receives large numbers of pilgrims annually.

57.- Is Tlatelolco an archaeological zone, or what can I find there?

Tlatelolco, the largest archaeological site in Mexico City that was part of the capital of the Aztec empire. Here the largest market of that empire lied and the conquest of the Aztecs was consummated.

There is the “Plaza de las Tres Culturas”, where the prehispanic, the colonial and the present of Mexico meet.

58.- Does the tour of Cholula & Puebla include food?

No attraction includes food or drinks.